Put your logo here!

Trouble with passwords

Because AudBase passwords are stored in the data file, when you switch to a different data file you must enter a password for that file to successfully log in. Synchronization of the structure file and the data file passwords can sometimes become confusing when switching between different data files (see How passwords work). If you forget which data file you were last connected with and cannot log in, follow these steps.

To log in if you forget which password to use for AudBase
  1. Uninstall AudBase (this will not affect your data files).
  2. Reinstall the program.
  3. Use the initial Administrator/Otolith2 login and password combination.
  4. Browse to whatever data file you wish to work with and click Open to connect with it.
  5. Following synchronization of the structure file and data file, log in with the password stored in that data file (or create a new password at this time).

Note: When using multiple data files, it is best to keep a record of the passwords for each.